Can I cancel my policy?

If you wish to cancel your policy there is a 14 day cooling off period during which the cover can be cancelled with a full refund. After this period you may cancel the insurance by giving us 30 days notice in writing of your intention to cancel.

Beyond the 14 day cooling off period cancellation terms differ between insurers and also types of insurance. Some insurers may be willing to return a pro-rata premium up to 6 months after the policy began but after this period no refund will be given.

We aim to make refunds as quickly as possible but it can take up to 60 days to complete the process.

We hope this answers your question. For more information or to talk to a professional indemnity adviser please call us on 0345 251 4000 or email